Frequently Asked Questions

What is the Hoarse Boy Cap made of?

Our caps are crafted with durable cotton blend fabric, designed for comfort and long-lasting wear.

Are your hats adjustable?

Yes! Each cap comes with an adjustable strap for a perfect fit.

Do you ship internationally?

Absolutely. We ship worldwide, so you can enjoy Concho Western no matter where you live.

How long does shipping take?

Orders usually ship within 2–4 business days. Delivery time depends on your location, but most arrive within 7–14 days.

Can I return or exchange my cap?

Yes, we offer hassle-free returns and exchanges within 30 days of purchase. Cap must be in original form and packaging!

How do I take care of my cap?

We recommend spot cleaning with a damp cloth. Avoid machine washing to keep your cap in the best shape.

Do you offer bulk or custom orders?

Yes! We can provide bulk orders for retail stores. If you’re a retailer, reach out to us via our contact page!

Are the caps unisex?

Caps are all general unisex, some designs will be suited for each gender but we design our caps for all styles!

Will you add more western products?

Yes, we’re expanding our collection soon – stay tuned for new arrivals. Collections will be updated every few months with new styles and products

How can I contact customer support?

You can reach us anytime through our contact page or email us directly, and we’ll respond quickly.